Our goal is to make your project awesome. So, if you don’t see an answer to your question below, please contact us.
What are the requirements for the design files or artwork to be engraved?
Most of our clients provide their own design. An Adobe illustrator file will all elements/layers separate and fonts embedded/packaged is ideal . But a vector file, high res .jpeg or .eps will also work. Black and white works best. Anything in black will be burned by the laser with any areas in white untouched.
What do you charge?
Prices vary based on the item and complexity of the design to be engraved. After you fill out our contact form, we’ll send you an estimate.
We do charge a file set up fee on all jobs to cover the time it takes to prepare your file for production.
If you do not have an existing design, we can also add your logo and text to a basic template at no additional charge.
Or if you would like us to create a unique, custom design for you, we charge a fixed cost that includes one round of revisions.
What type of wood can you engrave?
We usually recommend baltic birch because it provides a nice contrast and is reasonably priced. (And we keep it in stock - all other wood must be ordered.) Our other favorite is walnut. but we can also cut and engrave basswood, cherry, maple, and alder as shown below. We can also engrave bamboo.
What else can I have laser engraved?
We specialize in wood. But like to experiment with the following materials. If we can’t achieve the best results, we’ll refer you to someone else.
The following materials can be engraved and cut by our laser engraving machine:
The following materials can be engraved, but not cut:
Some coated metals including Anodized Aluminum* and Stainless Steel*.
* Bare metals must be coated with a metal marking solution. (Only metals with a plastic coating, anodized surface or etchable covering can be used with the laser.)
The following materials are prohibited and we can not engrave or cut them:
I have an item that I want engraved, but I don't know what it's made of. Can you do it?
Probably not. But contact us with more detail. We're sometimes willing to try a test.
Do you ship internationally?
Yes, via the United States Postal Service or FedEx.
I want to do a live event outside the United States, can I talk you into it?
We are currently only offering live events in Austin, Texas. .
Do you do bar mitzvahs?
Yes. And mazel tov!
Are you single?
No. But we're flattered.